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It’s a dirty little secret that some businesses have resorted to “buying Likes” of their business Pages. But that could soon be a thing of the past, as Facebook announces it is cracking down on fake fans. Read More

We asked Nancy Georges, one of the leading customer service experts, a few questions about herself, what are the main elements of good customer service, the top 5 concerns of small businesses with respect to customer service delivery and where to learn more about customer service topics. Read More

BuyerZone lists the 10 best business technology blogs of 2012. Read what the blogging experts say on the latest tips and trends in mobile and retail technology. Read More

These days it’s easy to print up business cards with the title “CEO.” You’re in charge, and you want to show it. Your title can be whatever you decide to call yourself, right? Well, maybe. Today, if you want to truly lead like a chief executive officer, there’s more to it. Read More

Social media is an important component in your marketing plan, but only one piece of a holistic inbound marketing strategy. Read More

How do you revive a blog after having stepped away from the keyboard and letting it fade away into the shadows of the blogosphere? Read More

Example of a business where an on demand management style using a flat organizational structure rather than a typical hierarchical, autocratic or paternalistic management style could work. Read More

There are some pros and cons to consider when uploading YouTube videos in advance and scheduling them to go live on your channel at a later date. Just like the concept of scheduling Facebook posts or Tweets ahead of time, there are some major advantages for doing this... Read More

Cut of your Web habits for Blogging would be hard but really an amazing experience to feel. But before you commit yourself , you better what are those things that distract you from your mission. Read More

Viral marketing and word-of-mouth are not enough these days to make your product and brand visible in the relentless onslaught of new promotional media out there today. Innovation in marketing is perhaps more important than product innovation. Yet in the business plans I see, the marketing content Read More