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Customer Testimonials: Make it super easy for your customer to help you. Here’s a simple and effective way to solicit and secure great testimonials. Read More

We all know cash is the lifeblood of small businesses. Cash comes from sales, account receivables collections, and the sale of assets. Unfortunately, as long as more cash is flowing into the company than going out, many owners fail to pay close attention to their cash management plans. Read More

Foursquare has enabled a small Coffee Shop, Coffee Klatch, to obtain, engage, & retain customers. Foursquare has allowed Coffee Klatch to create unique customer experiences. Read More

Last week on SmallBizTrends we discussed some of the new changes being made to Facebook brand pages designed to increase communication between brands and users. Read More

There is no excuse to not quantify the value you can deliver to a customer. Collaboration and trade always produce value for both parties in the deal. Think through the following. Read More

There are lots of common sense ways to grow your small business, but this extremely practical list of 10 tips for growing your business caught my eye. Why? Because it stresses some really important tips in a lot of different areas that all could have a huge impact on how well you can expand. I hope Read More

This is an interview about creating a small business following your passion.
"When we started out, we just wanted to create and find amazing things. My mom had mentioned several times in the past how fun and financially helpful it would be to make things and sell them. I told my Mom about it and w Read More

Sam Spade, the hard edged protagonist of The Maltese Falcon, is in some ways the quintessential small business owner. He is a private detective (or dick if you prefer) with an office, a partner, a secretary and a network that would make a social media climber swoon. As a small business owner he Read More

Do you think you have this franchise thing all figured out? Really? How much research did you do? Did any particular marketing messages influence your decision to move forward with this... Read More

A short six step system to getting your customer complaints and concerns resolved quickly and in a professional manor. Read More