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7 tips for better customer service (and customer loyalty)

Avatar Posted by StephenLynch under Customer Service
From http://results.com 5312 days ago
Made Hot by: masonnorton on May 14, 2010 4:34 pm
First (and last) impressions matter

Research shows that customers remember the first and last moments of their interactions with you more vividly than the rest of it. Make sure the first and last elements of your customer interactions are a well-engineered, well documented process that all your team follow - because they are going to stick in the customer's memory Read More
Do you leave a message when you are cold calling a prospect? Here are 2 reasons and 5 tips to help you with the answer to this question Read More
Internet Marketing is crucial for any website owner even though the methods to carry out this type of strategy are varied and a little confusing Read More
Prospecting requires an iron discipline. It is easy to let your prospecting efforts suffer, especially when you have won the big deals to meet your personal and company targets and goals. But disaster strikes without warning, and it is far better to dig your well before you are thirsty than is to wait until you are desperate Read More
Grant programs and programs which are able to give you a hand are nice. It is really a way to up your business, to set it up or to work with some easy things. Of course, you can use other kinds of your business and help, but in case you want to deal with firm and cool program – deal with small business grant. Small business grant is the coolest program, because it is supported by lots of programs and the state. I think you have to deal with this kind of program just because it is free at all Read More
hit read, over my business career, substantially over 10,000 assorted articles and lists about how anyone can be successful with a small business be it an autarkical business or a franchise Read More

The Social Media Money Formula

Avatar Posted by TomBirches under Social Media
From http://smallbiztrends.com 5312 days ago
Made Hot by: BusyWoman on May 18, 2010 3:26 am
There's a method to social media madness and surprisingly, there's also a workable equation that you can use to measure and increase profitable success. Learn how now Read More
A sales manger has many things balance in their role, key being a balance in coaching and managing, skills training should not be one. As in sports, you have the team coach, and has trainer specially selected to help him/her Read More
You try to work, but you are dozing off. There’s work to do, but you simply can’t shake off this sleepy feeling. What do you do? The reason for sleepiness at work can be attributed to lack of sleep. Experts opine that people need 7 to 8 hours on a daily basis. However, even if you did not have enough sleep, and would like to pep yourself up quickly, here are some few tip Read More
Summer is just around the corner. And whether your small business serves the millions of vacationers that hit the nation’s parks, beaches and other vacation spots during the summer months, or you find that most of your customers head out of town for the duration – here are some tips (some of them tax deductible) to help keep your business booming all summer long. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!