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To maintain good customer relations, a reliable system for calendaring, managing emails, to-do lists, and contacts and accounts is an essential, hence the continued rise in CRM software implementation. Read More

Getting your customer to choose you is really all about three things: Frequency, Intensity and Duration.

We really only buy things to alleviate some kind of pain and frustration. When the pain and frustration of continuing as we are is greater than the pain of changing – we act.
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Here are a few unique customer service strategies of companies that you can use for your own business for the holidays. Read More

In order to get the best possible insights from customers, you need to know where to look. There’s no one guaranteed correct method you can use to gather feedback. Here, we compiled a list of 15 various places where you can gather valuable feedback from your customers. Read More

Started in his home, Jeff Bezos started a business and began to reach for his dream. In the video below he will tell his story about how it all began (which is very fun) Read More