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There is no reason to wait for the calendar to change to reinvent yourself. But there is also no reason to miss an opportunity to take an inventory of what beliefs and actions no longer serve you and what you might replace them with to generate greater results. Read More

Micro-coaching is my term for a particular style of sales coaching that can pay big rewards. Micro-coaching is completed in very small episodes throughout the day, week, and month. Brief bits of sales coaching increase the number of "touches" between the coach Read More

Rapidly growing 'social media" sites have the challenge of maintaining a "social" experience with their users while balancing the business realities of a growing site. Too big a gap between experience and expectations could leave users dissatisfied. Read More

Ask For Directions = More Results & Less Bust-Ups. Ask For Directions = More Results & Less Bust-Ups Read More

Cliches abound in the business world. The Business on RTE pokes fun at business people’s reliance on jargon to get their message across. The linguistic laziness of business and public figures is also examined in Jeremy Butterfield’s book, Damp Squid, The English Language Laid Bare. Read More

What if I could teach you a Zen-like balance between sales productivity and social media opportunity? Let’s try... Read More

Sales effectiveness is made up of executing well on the fundamentals of human effectiveness and sales effectiveness. All of the attributes that make up effectiveness can be improved, but effectiveness can’t be found in gimmicks, shortcuts, tricks, or secrets. Instead, it is found in blocking and tackling. Read More

Design is a key part of presenting a message out to your customers. Design must be a means to an end however and not the end itself. Read More

Have you ever been caught out saying the wrong thing at a business meeting abroad? You wouldn’t be the only one. Nobody is going to shoot you for saying the wrong thing but with a little more care we can spare our blushes and make it easer on ourselves, our prospects and clients. Cross cultural marketing and networking does require more attention to the detail. Read More

Perhaps if we were to start thinking of the internet as a very powerful mirror, one which shines back upon us our good and our bad. Then perhaps, we may begin to realise that when blame it, we are merely pointing the finger at ourselves. Read More