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By Tim Berry:

I like this. If you want real customer feedback, keep it simple. My friend Stephen Lahey, of Small Business Talent, understand email, and who he’s talking to, when he asks his small business owner clients one simple question: Read More

By Jack Yan:

When I proposed free wifi as a campaign policy in 2009, it was seen as gimmicky by some. I wasn’t a serious candidate, some thought. But those ideas that have demand, such as wifi, have a way of becoming mainstream. The gimmicky tag is lost.
Just as it was lost with the microwav Read More

Building a website or blog is all about building relationships and one skill you will need to know is how to email a fellow blogger… but the right way.

A lot of bloggers and website owners email me every day. You would literally cry if you saw my daily emails. Some people want to guest post, som Read More

Use your About page to set yourself apart online, strengthen your brand identity, and create a connection with prospective clients. Here's how. Read More

If you’ve written anything of length, you no doubt understand the debate between “planners” and “pantsers.” On one hand, who wants their outline to dictate every beat, sentence, paragraph, and more? Read More

You know 10 years back blogging was mostly a hobby. You have some knowledge and you decide to share it with people. If you don't have knowledge, at least you Read More

A few days ago I wrote about an unpleasant experience I had at a hotel. One small annoyance, and they lost my business permanently.

When those small things are done right. Or better yet, done exceptionally well, they are the catalyst of business success. They become pleasant surprises. Read More

At work, situations often get personal despite everyone's best efforts to keep their interactions on a professional level. Things can take a bad turn and eventually, your small business will suffer.

People chalk up abrasive attitudes and snippy behavior to the pressures of the job (or a lack of Read More

By now, everyone who markets a business online ought to know the importance of content marketing. This strategy requires not only that you or someone in your business create tons of content, but that you make sure that content gets people's attention. The thing about creating tons of content capabl Read More

LinkedIn has released some analytics. Now, you can see how much you fare with other businesses and other statistics. Read More