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Customers today have many options and places to buy products and services. Technology interfaces such as call centers and automated responses are only a way to supplement and amplify what should be the heart of your effort: a relentless, person-to-person focus on the customer’s objectives and chall Read More

Business analysts and advisers often tell newly-minted entrepreneurs that when it comes time to find funding, focus on asking friends, family, and fools. The reasoning behind this wise counsel is that, if things go south with your new business, you won't be on the hook for a huge loan taken from an Read More

Deborah Sweeney – Three tips to help you enjoy your summer, and get the work done too - How to head off summer distractions Read More

For most of the risks that you face in running a small business, there tends to be a corresponding payoff that goes hand in hand with it. Business insurance will deal with some risks that can damage your company and work on ways to mitigate them, but there are more general risks that a business fac Read More

Build your Brain to Lead - Learn how to build your brain to last for the long haul. Especially necessary for those of us wearing multiple hats, doing more with less and growing our small business. Read More

What will consumers be spending money this summer? Travel tickets and hotel rooms, according to a new study from Burst Media that found more than half (53.7 percent) of U.S. adults plan to take a vacation this summer. Planning ahead, more than half (51.1 percent) of those who say they’ll vacation h Read More

Most entrepreneurs expect to face the “normal” challenges of starting a business, which include finding the right opportunity, building and executing a winning plan, and financing their venture. But many forget the pitfalls associated with traditional business jobs which can apply even to the smart Read More

Facebook has stated that they have implemented Hashtag support for select people and Pages, and will be rolling out the functionality network-wide in the coming weeks. Here's what you need to know. Read More

I ran across this post below by Margaret Heffernan an entrepreneur and author on the “9 Secrets of Highly Successful Hiring” and thought it was worth sharing. Read More

Customer reviews play a big role in encouraging purchases. Here's what you need to know about customer feedback -- and how to get it. Read More