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An untapped opportunity to delight your customer, enhance engagement, and increase retention lies in proactive live chats.

As shown in the infographic below, visitors who engage through proactive chat are 6.3 times more likely to purchase.

Not only that, proactive live chat increases sales vo Read More

Twitter has always been about brevity. Until now.

Since its inception in 2006, the social media platform has only allowed messages that were 140 characters in length. In late 2017, Twitter bucked tradition and doubled the limit to allow 280 characters. This expansion made some users mad (wasn’t Read More

So, we have Story Highlights. This is great, but how do we use them strategically in business?

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Find out how you can get verified profiles, pages, channels, and accounts on Facebook, Instagram, Periscope, Pinterest, Snapchat, Twitter, and YouTube. Read More

People often attempt to break down what it takes to become a unicorn founder. While hard work and dedication are usually assumed requirements, along with a stellar concept, everyone knows that it takes more than that to reach the stars. A recent chart was released that hoped to shed some light on t Read More

Growing your email list is important when starting your online business. Without a list of leads, acquiring business will be difficult. That’s why you often hear from marketers that the money is in the list. But how do you go about gaining more subscribers if you already have the basics covered? Read More

The design of a mobile app is one of the biggest factors in whether people will use, and importantly, continue to use, a mobile app. Here are the important mobile app design trends we expect to see in 2018.


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The loading time of your website has a big impact on user-experience and on SEO as well (your search engine rankings).

If your blog takes four seconds to load, you have already lost 25% of your visitors. That number increases to around 35% for a blog that takes ten seconds to display.

This me Read More

Scripts are a crucial sales tool, what makes them bad is how they are used, mainly to limit conversations rather than encouraging prospects to share. Read More

Read these productivity tips for customer success managers to help you spend more time more effectively working with your customers.
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