BizSugar.com › User › Fenessy › Voted

Text analytics -- a general term for the mining and interpretation of written words -- has been used for more than two decades, most notably by the defense industry. However, today it is marketers who are increasingly turning to text analytics to mine information from the mountains of customer data they've accrued from customer-service surveys, e Read More

Thomas M. Sullivan, head of the Small Business Administration's Office of Advocacy, aims to make sure U.S. regulations treat entrepreneurs fairly. As the fifth chief counsel to head the office created in 1976 as an independent voice for small business within the federal government, Sullivan would like to see the day that all 90-plus federal agenc Read More

Many, if not most, consumers want to do their part to help the environment, and retailers can help by stocking, at minimum, a few green items. Start with just one shelf. Perhaps paint it green. In a clothing store, you might stock that shelf with clothes made from natural or organic fibers. A bed and bath store could feature cotton shower curtains Read More

From the Page: "When a Kansas City woman sought advice from The Today Show on supplementing her household income with a part-time job, Today's Money 911 reporter Jean Chatzky topped her recommended work at home list with Virtual Assistant. Who would have thought? Finally, Virtual Assistants are gaining the respect they deserve. " Read More

Most businesses think now's the time to cut back and cower. Why not see it as an opportunity, the way the creators of some very big brands have? Read More

The proven way to handle late payments is to avoid them. This begins by developing a comprehensive credit policy and then implementing it from the start. Read More

From sourcing talent to building brand awareness to prospecting for customers, social networking can help you manage many aspects of your smaller business -- if you know what you're doing. Here's how to hit the goldmines and avoid the landmines as you pursue all those social networking opportunities. Read More

Every day more and more entrepreneurs are building successful businesses using the internet. There is an abundance of opportunity online and depending on the venture, there is often less cost and risk involved when compared with traditional businesses. There is also a wealth of resources available to help the online entrepreneur to run a business Read More

Guy Kawasaki's new website, Alltop, adds bizSugar to its small business news feeds. Read More

We all know the customer is the most important person in our business, but sometimes we forget that the second most important person in the business is any staff member that comes in contact with the customer in anyway. The staff member that deals with the customer face-to-face is the person who represents the business in the customers mind. If th Read More