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There are so many layers to a modern support team.

Some companies will have countless reps working hard each day to champion the customer and empower them to do what they need to do.
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Here is a guide on how you can increase your profits and reduce the overall costs of your business at the same time. Read on to learn more.
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Guest contributor, author and radio host, Luis Alvarez Satorre explains three ways to engage your team. Read More

How to find your first product and make it one of the best selling products online, a 5-point checklist with examples of how to apply the 5 criteria. Read More

What happens when you onboard a new customer or client? Do you know what tasks have to be accomplished? These might be adding them to your project management software, adding them to a CRM, providing them with instructions on how to communicate with you, sending receipts, saving receipts, generatin Read More

With all of the excitement surrounding commercial drone applications, it’s more important than ever to ask yourself – do you have the tools in place to maximize the potential of your drone fleet? Read More

Office exercises don't have to be long, complicated or require any equipment. Use these 16 exercises to stay healthy, prevent injury, and get the most out of your day. Read More

For many of us, it’s hard to let go of control of many aspects of our business. Whether it’s our email inbox or our blog posts, it’s never easy to relinquish control. Imagine how much easier life would be, though, if you knew you could go on sabbatical for six months and your business wouldn’t miss Read More

Managing properties isn’t just about real estate — it’s just as much about relationships.

You have to track conversations and deal statuses across multiple landlords, tenants, and applicants in addition to managing the properties themselves. It’s high-touch, high-urgency, and high-stress work.
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Tired of losing track of your tasks and events? Want a way to organize your life no matter where you are? You need a bullet journal. Read More