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To quit social media with the limited assumption that it has no impact on sales is like saying, “I am not going to answer the phone when a customer is calling. I think it’s a waste of time and it’s not impacting our bottom line.” Read More

We are now solidly in the era of big data, where computers are capturing and processing the details of everything we do with all our interconnected devices in real time. Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing so Read More

These school checklists cover use cases which apply to teachers, some for administrators, and others which could be useful around a campus.

These 9 checklists should help users adhere to best practices, create consistency of approach, and document important information for future review.
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Great customer service starts with better Helpdesk software. Try LiveAgent with a 14-day free trial. Build relationships, Increase loyalty and Sales.
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In this Process Street article, we’re going to look at some of the fundamentals and pick out key historical thinkers whose work we can trace from in order to better inform how process improvement methods should be done.

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We cover the best onboarding templates and checklists available to download and customise for your own team welcoming process.
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In this (quite ‘chunky’) Insight, we’ll explore the RISKS of relying on advice from millionaires. Read More

Staring at the tiny LCD progress bar of the vending machine in a lobby, I realize nothing pisses us off more than indefinite waiting times. Especially people waiting for their coffee, their cheap flight comparisons, or their computer to finish doing whatever it’s doing.
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Spending too much time stressing over the day-to-day tasks? Losing sight of your real business purpose? We explore nine signs that you need a virtual assistant, across three important areas of business & life.

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Visual content is processed 60,000 times faster than text. Using infographics in your marketing can help you better engage and capture reader attention.
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