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Reading through Microsoft’s 1995 Interface Guidelines is like unearthing a lost relic. The 381-page tome — for designers creating Windows apps — got me thinking about how much has changed, not only with Microsoft but with software overall. The guidelines are ahead of their time.

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Leadership training is always partly to do with motivation. All leaders need to develop the skill of motivation. Motivation is a specific emotion. All emotions are a product of thought, because whatever you think about causes an emotion. Read More

Working from home or starting your own business are employment trends on the rise.

For most people, these start as side businesses – ways to make extra income or to make your hobbies more productive. But the desire to turn it into a full-time gig is strong. Just imagine: Work that you Read More

Building a Customer Success program from the ground up is tough. Very rarely are you given a blank check and the mandate to spend whatever it takes to improve the customer experience, improve adoption and reduce churn.
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In business, the customer is always the number one concern. No matter what kind of business you run, this is a truth which you can always get behind. Without the customer there to guide you, the business would not be worth much.

All business owners know that pleasing the customer is a top priori Read More

Ah, procrastination, we meet again. For all of my talk on how to improve productivity, to a certain degree I find it impossible to permanently find the answer for how to stop procrastinating.
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Marketing on social media can be a daunting task for a small business or a startup. With so much conflicting advice and competition, it can seem impossible to even get started. An infographic from Social Media Marketo outlines 12 crucial steps your business can take to set up for success. Read More

I am sure you have read plenty of articles titled “Top CTA Design Tips” on the Internet. Following pro tips is no doubt encouraging. But, not avoiding web design mistakes can throw a wrench into your efforts. And you’ll be left wondering whether the tips were indeed effective. Read More

Traffic to posts does not always equal conversions, or even subscriptions. Sure, high traffic can indicate a large amount of interest in the given area, or that you’ve stumbled upon a winning headline for a high traffic keyword. But traffic means almost nothing if you’re not getting value from it. Read More

If you want a large team of enterprise developers to collaborate effectively, you need to find a suitable place to host your code. Choosing a repository hosting service might not seem like a big deal. But the repo host you choose can have serious consequences for your developers’ productivity and a Read More