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Customer Testimonials: Make it super easy for your customer to help you. Here’s a simple and effective way to solicit and secure great testimonials. Read More

We all know cash is the lifeblood of small businesses. Cash comes from sales, account receivables collections, and the sale of assets. Unfortunately, as long as more cash is flowing into the company than going out, many owners fail to pay close attention to their cash management plans. Read More

Foursquare has enabled a small Coffee Shop, Coffee Klatch, to obtain, engage, & retain customers. Foursquare has allowed Coffee Klatch to create unique customer experiences. Read More

Last week on SmallBizTrends we discussed some of the new changes being made to Facebook brand pages designed to increase communication between brands and users. Read More

There are lots of common sense ways to grow your small business, but this extremely practical list of 10 tips for growing your business caught my eye. Why? Because it stresses some really important tips in a lot of different areas that all could have a huge impact on how well you can expand. I hope Read More

This is an interview about creating a small business following your passion.
"When we started out, we just wanted to create and find amazing things. My mom had mentioned several times in the past how fun and financially helpful it would be to make things and sell them. I told my Mom about it and w Read More

You know something isn’t right, but you ignore the signals and hope next time the result will be different. So you try again and low and behold the results are even worse. This happened with my gardening experience and here are 2 marketing lessons I would like to share. Read More

Great startups these days start with innovation, and then take it up a few notches to make it a revolution. An example is Google, who turned a new search technology into a tool that most of us couldn’t live without. As an entrepreneur, how do you know if you have the potential to innovate, and what Read More

A short six step system to getting your customer complaints and concerns resolved quickly and in a professional manor. Read More

You know why we love Santa so much? Because he knows us. He knows each kid on his list and he knows when a kid has been naughty or nice. He rewards the nice so why shouldn’t you?
Know your customer. Know their birthdays, anniversaries ,when they made their first purchase, their favourite dish in y Read More