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Building customer loyalty is one of the challenges of running a small business. You may get people in the door or to your website, you may even get them to buy your product or service, but how can you keep them coming back for more? Read More

Is becoming an entrepreneur right for everyone? And what is more important? What is your take? Some thoughts from David Siteman Garland. Read More

As the New Year rolls around, its “clean slate” inspires us to make all kinds of new commitments. Personally, it’s anything from watching our budgets to watching our waistlines. Professionally, the New Year often brings with it a whole host of promises: better organization, more up-front planning, Read More

When we talk about business skills, how many times have you heard creativity or imagination mentioned? Oh sure, we talk about... Read More

Here is a look at the predictions I made for 2010 at the end of 2009 so you can see how I did. Of the ten identified trends, I gave myself 4 As, 4 Bs, 1Cs, and a D, for an overall GPA of 3.1.
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As we launch into the new year, here are the top 11 trends that entrepreneurs need to be aware of, think about, and for which we should all prepare. Read More

In businesses, tradition is commonly tied to special employee events. But it can also serve as a benchmark for how you want your firm to be unique. Read More

One question that comes up a lot for attorneys is: What to put in the client fee agreement? I've worked hard to make mine simple, not intimidating, and in plain English. I know it doesn't cover every imaginable possibility, but it's worked great so far in my practice. Read More

I scored an interview with one of my favorite entrepreneurs, Brent Oxley, CEO of HostGator. Brent who talks about his early days as an entrepreneur in the Web Hosting Industry and upcoming web hosting products. A lot of people don't realize that he went literally from dorm room to executive office Read More

When you think about how easy it can be for your business’s crucial customer, financial and operations data to get hacked into, it’s scary. All it could take is for one employee to click on the wrong link in a spam e-mail, and a virus could infect your whole network. Worse, if key data is exposed, Read More