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A brand based on a compelling promise creates what’s called loyalty beyond reason. This means that customers will stick with you through thick and thin. When the customer is connected to you for more than rational reasons, they believe in their hearts that there’s no substitute for what you offer. Read More

Ever wish you could just clone yourself? That way you would get twice as much work done, and done the way you wanted it to? (You're not the only one) Read More

"Jon Morrow does it.

Darren Rowse does it too.

How do these bloggers create a blog post that gets talked about, Liked and shared all across social media?

True, they do hold some heavy influencer clout online, but they were once bloggers just like us not too long ago.

They had to learn t Read More

Keep your staff from falling asleep in your business meetings. Hold more meetings and keep them shorter. Get more tips for productive meetings here. Read More

Are you wowing your customers and knocking their socks off with your fabulousness? Your small business depends on this! It's your opportunity to get a leg up on the big boys. Here's how to show your customers some love... Read More

It's essential for starting companies to make sure that their priority among all others is customer service. It's ideal to start great with customer service but there may be changes and/or unavoidable situations that would require a company to re-evaluate its customer service strategies and process Read More

There are many different factors that are important when starting a business and growing a business, these 5 factors can go a long way towards success. Read More

We want you to start the year strong, and this infographic is a start to help you create content your visitors will love engaging with. Read More

Bloggers want to know: how long should my blog posts be? Sorry, but there simply is no right answer to that question. Read More

If you’re dealing with difficult people, you need to accurately assess the communication styles they use. Maybe you’re dealing with aggressive behaviours such as shouting or talking over you. Perhaps you’re facing chronically passive behaviour such as playing victim or withdrawing from social situa Read More