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By David Thomas

British Institutions have been shaken in the past few years. Although they’re still powerful, they no longer appear untouchable. Look in the newspapers today and you will see the story of Chris Huhne, a former Minister who faces jail time for lying about breaking the speed limit. Read More

By Bob Herbold

Recently the U.S. Postal Service (USPS) announced it would stop delivering mail on Saturdays. It is expected to save $2 billion a year, a drop in the bucket compared to the $16 billion loss reported in 2012. Besides the staggering annual loss, the USPS twice defaulted on payment Read More

By Neil Shorney

Perhaps sales leaders should consider that their top performers have a slightly easier ride than others. The star salesperson may have slightly more attention from the team leader, may get slightly more leads (as the leader sees they have the best chance of converting them into s Read More

By Aidan Healy

Australia consistently ranks as one of the most competitive countries in the world, with the IMD World Competitiveness Yearbook highlighting its resilience. More importantly, Australia has successfully integrated with several of the most important Asian countries. Thus, Australia Read More

By Ben Milleare

One of the most common things I hear from small business owners is that they lack the skills and/or funds to improve their websites. In truth, they’ve just assumed both of those things are hurdles without looking into it fully.

Here are three things you can do without any spec Read More

Having your shipping addresses sent to your shipping carrier or Paypal where you can print all of your labels in bulk is all fine and good. But there are still a few tedious steps that you’ll need to eliminate to handle higher volumes. Read More

Successful entrepreneurs are usually hard-driving, and highly focused on some specific goals, like being the dominant player in a given domain, or the low-priced provider of their product. Yet other entrepreneurs will talk for hours about all their ideas, and how they intend to change the world, bu Read More

This is why blowing your whistle is the single most important content marketing skill… and what taking this action can do for your business. Read More

As business owners, we’d all like to think of ourselves as providers of great customer service. As small business owners in particular, it’s quite possibly your biggest differentiator. But great customer service is also about knowing how to handle problems, responding to and resolving issues—someth Read More

Small business people still seem to be in the process of catching on to Google+, the social network created by Google. Google has made a number of moves to encourage people to use Google+. It has tied in several applications to Google Plus.

One of those applications is Google Hangouts. Read More