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Great tips from Guy Kawasaki on email forms, site search, chicklets (bookmark type), and other ideas to make your site customer friendly and smart. Read More

With all the talk around here lately about social media's place in business, customer interactions and service recovery, and marketing strategies for growth, I've been thinking more about how the world of marketing and doing business has changed with the digital/social "revolution". Read More

This post shares 7 tips for small business blogs giving advice on how to start one and what content you may want to include. The post suggests studying other blogs in your business niche and making decisions about the purpose of your blog. It also gives recommendations for how to seek out other similar blogs in your business niche. Read More

Readers where asked to contribute their best Twitter small business tips. The collected tips were compiled into one free downloadable PDF document. Read More

China started building its Great Wall in the 5th century to keep out its enemies. In the 21st century, the unwelcome party being kept out by the great wall Google has built around their company is you, the local business owner. Read More

As a nation, we have come to expect nothing but the highest-quality customer service from all our service providers. With such high expectations, it's inevitable that nearly every small business owner will have to deal with customer complaints in their day-to-day business life. Read More

Great case study about a small business marketing campaign that made waves all over the web. Just another example of how the web can go to work for small business. Read More

How do you go about creating a small business with Zazzle, one of a number of new Websites offering content upload and sale of designs for T-shirts, mugs, hats etc. at no initial cost. Bonnie at Squidoo gives some tips in this great lens and even a list of Websites where you can publicize your creations. The possibilities seem endless for a design Read More

Nielsen recently reported that there was an average of 233 million hours spent on Facebook in the month of April. 233 Million HOURS! Let me repeat that.. Americans are spending 233 million hours a month on Facebook. That is unbelieveable. Read More

Entrepreneur and consultant Becky McCray talks about keeping your small business simple in her latest post at the Small Biz Survival blog. Becky tells the story of Con Pekrul and his father Hart who run Plain View Winery, in Lahoma, Oklahoma. They have succeeded in keeping costs down triumphing in their business against all odds by avoiding expens Read More