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Managing cash flow is one of the most challenging aspects of being a business owner. Learning to budget, however, can help you overcome this challenge. Read More

No, this is NOT another tips for making money online post. This is a NOT about becoming a guru or getting rich quick. Honestly, if the only reason your're blogging is to get rich, I hate to bust your bubble, but you’re probably going to get fed up and quit between now and the next six months. Read More

By taking action on the feedback customers provide you with you show them that you are a company that will listen, value their opinions and strive to be an innovative company and in the end that’s who most people like to do business with. Read More

Nobody is perfect and of course that means no business is too, but when a mistake or error occurs customers appreciate the business that owns up and takes responsibility for it. Here is what realizing your mistake does… Read More

I can’t believe they are still out there! The websites that are or are designed after the big brand corporate websites. I just shake my head and ask why and how they could possibly still work for businesses in this now social web environment. Customers are looking for original, personal, and yes co Read More

Sooner or later, you are likely to require legal representation for your small business. When the time comes, or perhaps before trouble arises, you can look into hiring an attorney by following these simple tips from a pro. Remember, legal representation can be a potential need at any point in a sm Read More

My interview on the BizSugar blog! Join us as we talk about small business and social media in the near future. Read More

In a past blog entry I did a while back, I mentioned that social media can be used for customer service, along with a few other things, instead of the reason that most businesses will join a social media network which is for generating leads. We are seeing more companies willing to use social media Read More

Now I know that not every customer is the same and each have their own set of credentials that they go through when making a purchase, but one thing is for sure that we are dealing with more different customers than we were ten years ago and it is a good thing. No longer can companies push their me Read More

Many businesses come up with events, especially during the holidays but what businesses owners should learn is how to use events for small business advertising. Event is an abused, overused and misused advertising tactic. Just like other advertising efforts, business owners feel the need to shove.. Read More