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Customer service has been around for a long time and traditionally we associate customer service with the overwhelming hassle of having to deal with call centers, but not anymore. Companies are realizing how effective customer service can be when implemented online. However, implementing a web cust Read More

You make time in your day to blog because you know it is something your customers want to see, but the question is are they really seeing it? Or is anyone really seeing it for that matter? Well just posting articles is not enough, that’s just half the battle, the other half is spreading the word ab Read More

We all use them; the simple thank you screen. Whether it is something that is displayed to your customers after they make a purchase or after a new lead has just downloaded your e-book, the thank you screen is a must have piece to effectively let a customer or lead know the process is completed, b Read More

When it comes to retaining and gaining customers online the formula for success can come down to four key elements: creditability, customer service, content and caring.It’s not rocket science, but still many companies who are actively using the web to sell their product or service could experience Read More

Sometimes making small changes in your business can be big.Today’s entrepreneurs seem to be hyper-focused on the home run; creating the next big thing. It may not have to be a big change to work.
Could one little tweak do the job? Read More

There are already so many things that we can use social media for and here is one more for you. Social media has become a great way to show your potential customers how much your current customers couldn’t live without your product. The best part about this whole strategy is how little work is requ Read More

There is nowhere to hide on the internet and everything is becoming more and more trackable. For the most part everything is measurable now so you can easily see what is working for you online and what isn’t – allowing you to make valuable changes. Even the old argument about social media not havin Read More

One year. 14,000 votes for your articles. Almost 2,000 comments left.

Helping build a business community.

Need I say more? Happy Anniversary! Read More

Some will only see one or two different options for using Twitter when in fact there are so many ways Twitter can impact your business. Below are 8 different ways you can approach using Twitter. Read More

We all have high hopes when we visit a website, thinking here is the website where I will find the solution to my problem or to fulfill a need and now it’s up to you to deliver the goods! One way to keep the emotions running high is by welcoming your visitors properly. Half of the battle is getting Read More