For those who are unfamiliar, live chat is a feature that many businesses have put on their websites in order to provide better customer service. Here are some of the pros, cons, and statistics that can help you see if it’s the right move for your business website.
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Jed voted on the following stories on BizSugar
Is Live Chat for Customer Service Best for Your Small Business?
Posted by Jed under Customer ServiceFrom http://smallbiztrends.com 3341 days ago
5 Ways to Monetize Email Newsletters
Posted by Jed under MarketingFrom http://smallbiztrends.com 3382 days ago
What if you do not sell a direct product or service. Could you actually make money from your current email newsletter? That would be a sweet additional bonus for all of your hard work. And, here are 5 ways that you can easily accomplish that.
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Fix for Android Stagefright Bug Causes Phones to Crash
Posted by Jed under TechnologyFrom http://smallbiztrends.com 3382 days ago
If you have an Android device, you are probably well aware of the Stagefright bug. Google, Samsung, HTC, LG, Sony and Blackphone handsets as well as the different carriers released a patch for Stagefright, but apparently it may not be enough.
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Choosing a Business Name: 5 Interesting Things to Know
Posted by Jed under MarketingFrom https://www.sba.gov 3382 days ago
There’s plenty of advice out there about choosing a business name, such as the need to do a name search in your state, a trademark search, register the name, and other key legal issues. Those are all important factors but I’d like to focus on five considerations you should also be thinking about.
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Spotlight: Testbirds Harnesses the Power of the Crowd
Posted by lyceum under NewsFrom http://smallbiztrends.com 3382 days ago
Software companies have a complicated job to do. Before even releasing a product, they need to make sure it works properly and is actually usable for consumers. But as it turns out, the best resource for gaining those insights might just be the consumers themselves.
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PayPal Acquires Mobile Commerce Company Modest
Posted by lyceum under TechnologyFrom http://smallbiztrends.com 3382 days ago
For a business owner providing the products customers want, making those products available in the easiest way possible is a priority.
If a customer has to put in too much effort to make a purchase, they are more likely to walk away. This is what’s known as ‘contextual commerce’.
In a step to fur Read More
If a customer has to put in too much effort to make a purchase, they are more likely to walk away. This is what’s known as ‘contextual commerce’.
In a step to fur Read More
Properly Plan Your Small Business Video Marketing Messages with Storyboards
Posted by lyceum under MarketingFrom http://smallbiztrends.com 3382 days ago
In the early 1930s, Walt Disney Productions developed a way of organizing and visualizing a motion picture before it was developed. The storyboard, as it was named, involves arranging illustrations or images into a sequence of squares that represent sequential scenes from the video.
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Five Steps to Reducing Fear of Change at Work
Posted by Jed under ManagementFrom http://smallbiztrends.com 3389 days ago
Change is the one constant of the business world, and change in any world is often accompanied by the effects of fear. How can you ease the minds of your employees by ensuring them that change at work is for the better? Simple: let them be a part of it.
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GoDaddy and Kiva Come Together in Philanthropy
Posted by Jed under FinanceFrom http://smallbiztrends.com 3389 days ago
GoDaddy and San Francisco-based Kiva.org have created a philanthropic partnership. GoDaddy is partnering with Kiva.org to increase interest in Kiva’s mission to fund low-income entrepreneurs.
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Spotlight: HowGood Rates Food Items on Sustainability
Posted by Jed under StartupsFrom http://smallbiztrends.com 3389 days ago
As more consumers gravitate toward organic and sustainable food products, a growing number of companies are striving for those qualifications for their items. It can be difficult for consumers to know which products are actually organic, sustainable or otherwise socially conscious. That’s why the t
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