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What's SHOP? It's a bill in the Senate, supported by Democrats and Republicans, unions and businesses, that would make it easier for small businesses to provide health insurance to their employees. Read more about it here. Read More

Ever wondered why your customers choose not to buy from you? I'm talking about the good leads, folks who fit your target market to a tee, people for all intents and purposes should be buying. I believe there are four reasons these people don't buy, work on these and you'll go a long way in converting some of those customers who are currently going Read More

With all the press and buzz about Facebook, Twitter, and other social networks, one site not commonly known as a social networking site has emerged as just that. With recent social features (and new ones coming with regularity) YouTube is quickly positioning itself as the respected social site for small business. Read More

New research has found that economic woes are causing consumers to change the way they spend their time, as well as their money. Social networking continues to play a big part in their lives and savvy businesses will be forging relationships now ready for when the economy recovers. Read More

A lighthearted but still topical sales game that attempts to indicate sales process and achieving objectives. Three minutes spare at lunch? Why not give it a go. Read More

Please be aware about this problem -- Google Local Business Center Listing. This might affect your business too. Read More

In a business world which is getting more competitive each and every day, there's one thing which will keep your customers coming back again and again — a valuable customer experience. Your customer experience begins and ends with spectacular customer service. Read More

Starting the process of finding that perfect franchise is getting a bit more complicated, nowadays. There's this Internet thing we have, and with it, some terrific and mostly correct information. Of course there is some information that is incorrect, and some info that may have some "fluff." {hot air} Read More

You've spent two hours with your prospect and everything was going well. But Read More

Are you guilty of any of these? Read More