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When you try to sell to everyone your efforts are too broad. You aren't focused and you soon are faced with failures, because you are wasting time trying to sell something without understanding the value in other people's eyes - or even whether they are truly a good fit for your product or service. In short, you aren't qualifying companies/indivi Read More

BizBox's Jerry Kalish discusses a new Harvard Business School study that found that entrepreneurs with proven track records of success are more likely to succeed in a new endeavor. Read More

A roundup of 40 brands adept at reaching their customer base by way of Twitter. Read More

Have you ever thought about how your customer service can affect search results for your business? Before the Internet you could make a customer really mad and they couldn't do much about it. They could tell everyone they know not to go to that business, but eventually their anger would pass and they would move on. Their ability to hurt your bu Read More

These are, in order, the twenty most popular Small Business related articles from January 2009. Read More

Searching for a job can suck if you constrain yourself to the typical tools such as online jobs boards, trade publications, CraigsList, and networking with only your close friends. In these kinds of times, you need to use all the weapons that you can, and one that many people don't—or at least don't use to the fullest extent, is LinkedIn. Read More

What's the one stat that most bloggers care about the most? Is it page views, visitor location, referring sites or subscribers? I know for me and most other bloggers out there, getting more subscribers is a priority that is pretty high up on the list. Read More

In order to take your sales numbers to the highest possible level, you need to capitalize on every possible opportunity to build "genuine" relationships with other people. One of the best ways to do this is through effective story telling. Read More

Sales burnout is a common complaint that has similarities in physics. Practices and activities that have negative impacts usually involve friction in the sales process Read More

The technique is simply to turn a post upside down and make the comments the primary focus of the post rather than what you have to say. Here are a number of ways of doing this with some links to examples of where I've done it: Read More