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In a study of 400 businesses in the UK and US, global analyst firm IDC established that 23% of employees don’t understand a core part of their job. Combined with the potential damage that human error can cause, it’s easy to see why it’s important to make sure that your processes are being followed Read More

If you're in the market for a new BPM solution, Capterra's list of top BPM software can help. If that's not enough, check out our BPM Buyer's Guide.
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A company’s culture is the sum of its attitudes, policies, and personality. Some companies are strict, some give their workers a lot of freedom. Some are hierarchical with many layers of management, while others encourage open channels of communication between departments and positions. The culture Read More

Great customer service starts with better Helpdesk software. Try LiveAgent with a 14-day free trial. Build relationships, Increase loyalty and Sales.
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Never feel like you're playing catch up again. Read on to find out our top five time saving tips to help you make the most of your working hours. Read More

Jidoka is a particular take on automation where intelligence is added to the process in order to detect defects when they occur.
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Your over-arching life goals will become the blueprint that will guide you, help you remove barriers and fully express your greatness. With this blueprint clearly in place, you can shift your attention to building a business that supports your life goals.
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Creating a set of workflows and processes for your organization could mean the difference between success and utter chaos. Read More

Employee onboarding is a vital moment for any organization—but we don’t always get it right. In fact, often the process for onboarding an employee is ad hoc, with some parts being neglected altogether. In this eBook, we will explain why the onboarding process matters so much, how to streamline and Read More

It’s one thing to identify errors or weaknesses in your business, but it’s another to actually fix and improve them.

The crucial step in fixing an error is deciding the right solution to implement. Pick the wrong one and you create a different problem. Read More