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SWOT is a system for analyzing the positive and negative factors influencing a business, with the end goal of producing an actionable strategy for success. Read More

Keep your planned downtime as short and as infrequent as possible by learning how to deal with common challenges associated with it.
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The expectation for an individual customer experience is growing amongst both B2C and B2B customers. As a provider, not only do you have to accommodate their present needs; you also have to predict what their needs will be in three months' time, or even six months' or a year's time. Read More

Pricing pages are incredibly important. Once a consumer gets to the page, they are itching to convert — as long as you follow these tips.
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A purchase order template is exactly what your business needs to start buying from suppliers with clarity and transparency. Read More

Whether you know it or not, your company is moving through a phase in its business life cycle. These are the four main phases of business growth, and tips to successfully navigate each one. Read More

ISO 9001 certification, while not a necessity, is a badge of honor for businesses wanting to implement a cutting-edge quality management system. Find out what it takes to get certified with this post! Read More

Candidates matter. They are the driving force of any organization. Great candidates can give you repeating clients. Read More

Property management firms are beginning to place a greater focus on improving business efficiency by integrating workflow software as it enables them to deliver their clients a superior service. Read More

If you’re interested in a more specialised discussion of Agile ISO — what it means for practitioners and how it could impact on more focused aspects of internal organisation, then this is the article for you. Read More