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What’s the most frustrating thing in the world? Buying a product that was perfectly marketed to solve all your problems only to be faced with even more problems once you’ve handed over your banking details. We’ve all been there – and most of the time, the marketing was truthful. The product could s Read More

Business success is increased by 70% when an organization uses workflow management software. But that can only be achieved when using the right workflow tool. There are plenty of free workflow tools available – great news for businesses tiptoeing around the idea of process management. But while you Read More

Companies need to undergo change all the time. But when do slight improvements need to be made and when is radical change a necessity? That’s where process reengineering and continuous improvement come into play. Each is vital to the success of a company but can’t be used to handle the same set of Read More

You judge people all the time! But that’s okay, because we’re all guilty. This is specifically the case when we look at the workplace. Hiring managers make these snap judgments each day – and get paid for it. Our first impression of someone sticks. We’re then unconsciously looking for signs that co Read More

Workflow documentation shapes your processes and workflows. It’s where you create, edit, store, and keep an eye on your workflows. Read More

The psychological contract improves the employer and employee relationship. By using it effectively, you increase employee engagement and reduce turnover. Read More

If you’re on the fence about which business model to choose for your business, we have just the article you need to make a decision in line with your goals. Read More

1 in 8 people are neurodiverse; some of which may be your employees. So, let's look at some actionable steps you can take to improve neurodiversity inclusion in your organization. Read More

Let’s explore the main risks involved in BPO projects and how to mitigate them, as well as get a quick intro to BPO with specific examples and benefits. Read More

How do startups and small businesses show their allyship is genuine and not just part of a marketing campaign? Read More