Wow! This is the kind of customer service that they'll be mentioning in business books for years. You never know what can happen when you add a little human kindness to your "customer policies." Kudos to Zappos!
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LeeAdams voted on the following stories on BizSugar
Now this is what I call customer service
Posted by
TerryJackson under Customer Service
From http://www.zazlamarr.com 6021 days ago
Made Hot by: thesmiths on October 24, 2007 10:33 pm
Are shoppers leaving comparison sites behind?
Posted by
alphalife under Online Marketing
From http://www.bizreport.com 6027 days ago
Made Hot by: on November 7, 2007 6:50 am
A recent survey from UK-based Quidco indicates that shoppers are changing they way they shop online. One in three UK users have stopped using the sit
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Basecamp: Project collaboration, management, and task software
Posted by
ArmadaIG under Products and Services
From http://www.basecamphq.com 6050 days ago
Made Hot by: on November 6, 2007 8:47 pm
This is a great project collaboration service that we use. It's easy to use and it's free as along as you only work on one project at a time. I hop
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Top 100 Small Business Audio Podcasts
Posted by
Becky under Resources
From http://www.smbtrendwire.com 6060 days ago
Made Hot by: travelindiaa on September 17, 2007 10:00 pm
Sometimes it can be hard to determine which of the many small business podcasts will provide what you need. So much audio, so little time. So we have
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