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Who better to ask about ways to improve your business and customer service processes than the people that work with them everyday? Only customers and customer service reps are in the trenches actually dealing with your systems directly so it makes sense that they would provide the best feedback. Read More

Reviews enhance the browsing experience of any website. Providing they’re positive, they can work wonders for a website’s conversion rate, too.

The difficulty with reviews is actually getting customers to write them for you – less than 5% of customers actually go out of their way to write review Read More

Streaming data allows your business to extract near real-time insights from massive amounts of data. In this article, learn what streaming data is, how it compares with traditional batch processing, what a streaming data pipeline looks like, and some common applications. Read More

The holiday shopping season may be a few months away, but it’s never too early to start planning your 2016 holiday marketing. To maximize your success, we’ve done some of the digging for you. Here are five holiday season shopping trends that you need to be aware of as and how you can capitalize on Read More

Continuous improvement is about striving always to make things better.
Every day, strive to make things just a little better, than they currently are. Continuous improvement is the idea that giant improvements are the sum of many small improvements. Read More

Are you someone who believes that the law of attraction will leave you alone as long as you ignore it? The problem with that it's that's just impossible... see why you shouldn't ignore the LOA. Read More

Apple releases iOS 10 beta 6 update for developers. You can download iOS 10 beta for your iPhone and iPad devices using our iOS 10 beta 6 download service Read More

This is a post about the wonders of website popups but also how, when used inconsiderately, they can kill of future sales and customer loyalty. Read More

There are many factors that contribute to the success of a retail store. In this blog installment I’ll be discussing specific marketing strategies and tactics that could be employed to help build awareness, increase foot traffic and/or repeat business. For the purpose of staying focused, we’re goin Read More

Find out what a winning content marketing strategy has in common with your favorite football team. To find out the answer, check out today’s Mojo video for a key insight from my new book, The Content Marketing Coach: Everything You Need to Get in the Game … and WIN! Read More