We've all heard how detrimental negative customer feedbacks can be for a business. So what should businesses do about negative online reviews?
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Mindithost voted on the following stories on BizSugar
How to Handle a Negative Review
Posted by JoeChierotti under Customer ServiceFrom http://scn.sap.com 3178 days ago
Why Monopolizing The Market Is Poor Customer Service
Posted by RossKimbarovsky under Customer ServiceFrom http://blog.crowdspring.com 3182 days ago
You may be thinking that it’s a blast to have a market monopoly, but have you considered the ways monopolizing the market hurts you, your customers, and even your customer service team?
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9 Reasons Why Your CRM Begins With Your Customers
Posted by SpireBI under Customer ServiceFrom http://spire.today 3183 days ago
Many SMEs struggle to decide what type of CRM system to select. They may not have the budget to purchase one of the high-end, well known products such as Salesforce – where then do they go?
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[VIDEO] Laura Klein Shows The Right Way To Collect Customer Feedback
Posted by Nidhi Shah under Customer ServiceFrom http://arkenea.com 3183 days ago
Laura Klein of Users Know shares the steps to filter customer feedback which should be ignored and the feedback which should be put back into the product.
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5 Brilliant Ways To Delight Customers, Build Loyalty, And Boost Conversions
Posted by jdquey under Customer ServiceFrom http://www.leadchat.com 3185 days ago
Based on Forrester’s report, “consumers will be spending $414 billion online by 2018, a 57.4 percent increase from 2013.
How can you get a piece of this pie?
Transform how you approach consumer behavior. Here are five ways to increase your conversions. Read More
How can you get a piece of this pie?
Transform how you approach consumer behavior. Here are five ways to increase your conversions. Read More
5 Ways to Make Your Customers Stay in Love with Your Business
Posted by theKimmy under Customer ServiceFrom http://blog.avail.at 3190 days ago
Like in any relationship that you genuinely want to keep for a long time, making your customers stay in love with your business takes a lot of effort.
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Why Social Customer Service Matters and How to Do It Right
Posted by HiringHQ under Customer ServiceFrom https://www.upwork.com 3190 days ago
Anywhere from 70 to 90 percent of your customers are on social media. And what they're saying about your brand can have a big impact on your business. See the five core elements to handling social customer support the right way.
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4 Ways virtual reality can alter customer service
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 3191 days ago
As we’ve seen during CES 2016, virtual reality technologies are gaining popularity. What does this mean for the customer service industry?
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Omni-Channel Adoption- Catalyzing the level of Customer Service in Business
Posted by JustinJames under Customer ServiceFrom http://www.rigelnetworks.com 3192 days ago
Blog shows evolution of customer services and benefits of Omni channel adoption in business. Adopting Omni-channel retailing is now inevitable than ever before.
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Does Customer Service Pay Off? These 10 Stats Say “Hell Yes!”
Posted by ShannonW under Customer ServiceFrom https://blog.scottsmarketplace.com 3210 days ago
Made Hot by: Webdev1 on January 26, 2016 3:24 pm
80% of companies say they give great customer service. Only 8% of customers agree. Here are 10 customer service stats every business owner should know...
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