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Even when a given open source project once was the right technical choice, sometimes you need to leave it behind. Here's how to tell when it's time to find another option. Read More

Most business mentors tell me that the single biggest problem they have to deal with in small companies is the lack of open, honest, and effective communication, both from the top down and from the bottom up. Some entrepreneurs forget that talking is not communicating. Fortunately these skills can Read More

Onboarding the foundation of your relationship with new users, so you need to get it right. Learn how you can automate user onboarding with customer education! Read More

As a small business owner, you don’t always have time for the little details that help your business run successfully. Answering every email, following up with every lead. These can all slow you down especially when you’re managing accounts and nurturing prospects. Read More

What podcast or newsletter do you listen to when seeking solid career advice?
These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most successful young entrepreneurs. YEC members represent nearly every industry, generate billions of Read More

Marketing is everything these days. You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and to Read More

How to Measure Customer Satisfaction Beyond Surveys

How often do you hear from your customers?

Or maybe the better question is: If a customer is happy, do you hear from them? Read More

Internal links for search engine optimization (SEO); what are the best internal linking for SEO tactics that will improve content SEO? If you’re struggling to build internal links on your site correctly, this article is right for you. Read More

If and when your company prepares to bring robots into the workforce, what can you do to help support the effort's success? Here are a few strategies gleaned from the pros. Read More

Although my desk at the Salesforce Tower might seem far removed from the kitchen table where I worked as an entrepreneur, small businesses continue to be the heart and soul of everything I do. Prior to working at Salesforce, I co-founded a small children’s lunchbox company with my wife — and we wer Read More