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In an ideal world, your business would be flourishing; and everyone would be satisfied with your products and customer service. There wouldn’t be any negative feedback about your company, people, and merchandise.

Sadly, customer complaints are not something you can avoid all the time. There will Read More

Small Business Patch from AOL has just been launched, offering exclusive interviews, news, trends, tips on small business. Read More

You are probably already doing online marketing with social media, but I challenge you to NOT find this post useful.

I share useful resources connected to the two mayor social media networks in this article. Pure gold! Read More

The day only has 24 hours, and when your account for the time spent sleeping and doing all the other daily rituals, that leaves about less than half of the original 24 to be spent on work and the transport to and from the office. As an employer, you need to recognize the fact that every second that Read More

Web-based financial applications are truly making a difference in the ability of small and mid-sized businesses to compete with fewer resources and at a faster pace. By leveraging powerful solutions that were previously only available to the “Big Boys,” small business owners can now automate and s Read More

You already know that conversations about business are happening online, all over the place. People can write reviews, comments, complaints, blog posts... Read More

Many of my coaching clients tell me that all the fear and lack of confidence when starting a business boils down to one question – “How do I know if my business is going to succeed?”

The success of your business depends on a lot of factors, but you can do many things to increase your chance of b Read More

The idea of turning your hobby into a business can seem a little far-fetched at first, but actually many take the plunge and become self-employed. Read More

While travelling from St. Louis to Ohio to Chinatown and back, I had wonderful intentions for automatically publishing and promoting new blog posts. Funny, that's not what happened. Read More

Google+ users can initiate both text and video chats with other Google+ members at any time by launching a new hangout, and you can control what those members can and cannot do with you. Read More