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Making sure problems don't happen again is a good thing, and the Japanese have developed a structured process for doing this. Many non-Japanese are not comfortable being forthright about their errors that led to a problem. The Japanese however, are expected to put aside their pride in the pursuit Read More

An ideal salesperson drops everything and rushes to be at the customer’s side no matter what time it is or where they are. An ideal salesperson exceeds customer expectations, and on occasion even gets involved in the customer’s personal life to assist with personal matters…

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Spending time with your Japanese colleagues in a relaxed situation outside the office is important for relationship-building. Japanese want to get to know the people they do business with on a personal level. Read More

Review of myStaffingPro a robust “in-the-cloud” application for businesses that have to manage and recruit multiple new hires and require software to help them track the process efficiently. Read More

You Could Build a Single View of Your Client But You Don´t!

If you use Zoho CRM, Capsule CRM or Highrise, this post explains how to set up your CRM integrations in 3 Simple Steps to build a single view of your customers across your main apps. Read More

The PR Verdict: “A” (PR Perfect) for SAC Capital. Endorsement from others is always better than tooting your own horn.
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Looking for places to promote your blog? Lisa Barone has more than 15. The more you promote your blog, the more readers you attract. Read More

One of the most critical parts of any business plan is your marketing strategy. Here are some points to consider as you're developing your plan. Read More

It is a proven fact that among the billions of pages that are searched by search engines only a few make it to the top, So if you are not at the top you are losing on a huge chunk of sales..
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This is a great article for businesses who are looking to be more environmentally conscious by providing mobile solutions to help them "go green". Read More