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Those of you who follow me on Twitter will know I'm a big Hootsuite fan. I interviewed Ryan Holmes CEO of Invoke Media (the company that made Hootsuite) a few months ago about the Twitter app and I've been a loyal user ever since. It is a web based Twitter app, and actually if full used to it's capacity could be considered a Social CRM tool Read More

I'm sure everyone will have a slightly different list when it comes to top tools to improve small business productivity, but here are the selections from About.com guide Susan Ward of Small Business Canada. I'd love to get a discussion going in the comment section about whether you agree or disagree because I've always been of the belief that these are highly subjective matters anyway. Isn't it p Read More

An important consideration, depending upon the type of small business you operate, will be how to go about protecting your trade secrets. These are important details of your business ranging from intellectual property to customer lists and if they must be protected to avoid a former employee going to work for a competitor and taking your secrets with them or starting their own business in competi Read More

Get your holiday sales promotions ready. Check out these new holiday sales tactics for your business. Increase your holiday seasonal sales this year! Read More

The aim of the social media marketer to learn more about the behaviour of the customer in order to better satisfy their needs is sometimes tricky when it comes to ethical issues. The European Society for Opinion and Marketing Research (ESOMAR) has in a recent survey distinguished four ethical concerns that persists in the the online marketing business, despite the often good intentioned nature of Read More

The vast majority of people using social media are not getting the results they are looking for. If this is the case for you, by changing your approach you may be able to move into that group that is able to get big results with social media. Check this list to see of any of these issues apply to you. Read More

Joining a new company and learning the ropes can be stressful for new employees. However, faster the employees are comfortable with their new position, the quicker they will begin contributing to your company's growth. Orientation programs are essential to making the process smooth and stress free. Whether you make electrical components or run a timber and wood business, the following tips will h Read More

Cindy King's blog & Twitter interview with Martin Lindeskog. Cross-cultural & international questions and answers. Read More

Doing your own PR and marketing may take up some of your day but it can be worth your while. It can help you save money and establish a relationship with others that you meet while networking your business. Read More

If you work from home or if you're thinking of working from home, make sure you read this to get some great advice. Great tips from others who are working from home. Read More