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There are no real guidelines on what information to share with international clients when cross-cultural differences make communication difficult. The best advice advice is simply to be aware of the cultural intricacies that may be involved. You will need to discover what information you need to share to avoid any misinterpretations. Read More

Cross-cultural encounters without hidden agendas are much easier than with them. In a business environment, the best way to avoid hidden agendas is to get focused on the task at hand and find the reason for the connection in the first place. Read More

Clarity does help to avoid the wrong assumptions that can lead to the perception of a lack of honesty and trust, but clarity is also a basic skillin communication . Any extra effort you make in improving the clarity of your communication will help you improve communication across a wide variety of potential cultural blunders. Read More

To become aware of how your international clients see you, you need to change your viewpoint and try to see yourself as they do. As you become aware of how other cultures see you, you will be able to look for ways to improve your communication and have better control in avoiding wrong assumptions that effect how others perceive you. Read More

We all usually feel fairly comfortable with our communication skills and we don't always question the level of respect we show others. To successfully acquire strong international skills we need to spend some time learning more about respect. Read More

When faced with foreign languages it easy to focus on the speaking half of communication and to forget about the listening half. But the listening half of the communication is very important. Most people first learn how to show respect when speaking, but there is also an art is listening with respect. Read More

When you are not aware of the complexities that cultural differences can create it is easy forget to try to show appropriate respect to others. When people do not realize that they need to make an effort to adjust their attitudes they can appear self-centered. Read More

Contest time, here is an opportunity for you to complete this scenario based on a real life challenge. Please read carefully, including the rules, and give it your best. Enjoy and good luck. Don't forget, once you enter, get your friends lined up and ready to vote. Read More

Will your business be one of the 56% that fail within the first five years? That will depend a lot on whether you can overcome your fear of selling... Read More

We hear it all the time, “You have have to build value.” Ok— I get that— but how? Most people think that building value is dependent upon statements the sales person makes. Strategic word tracks and value based concepts are important coming from the seller, but what if we could get these value building ideas coming from the buyer... Read More