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Everyone seems to agree wit the old statement: "Nothing happens until a sale is made". So why do "experts", seem to overlook sales and it's role in small business success? Read More

The National Council on Alcoholism called us to have a gavel engraved. The president of our company told me to grab my attaché, jump in a cab, and help them out.

“Stu, we don’t engrave gavels,” I said.

“We will for them. Just go, I’m paying for it” he exhorted with his gur Read More

We talk a lot about taking the time to manage customer reviews and it makes sense to do so. Online reviews grow legs: The search engines are aggregating them, Read More

The ability to sell requires a strong ability to diagnose the client’s problems and challenges. By diagnosing their problems and challenges, and by developing a full understanding of their root causes, the professional salesperson can build a solution that perfectly matches the client’s needs, improving their performance and providing them with the outcome they desire. Read More