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Empathy and insight are the ultimate in engaging the hearts, minds, passions and energies of our customers---and our own organizations. Read More

Launching a new and exciting business? Going through a rebrand? Or maybe you’re busy cooking up some new and improved language for your website. Don’t underestimate the power of a great tagline. Read More

Do you want to become sales rock star? Would you like to be a top performer?

Yesterday, a young aspiring sales star inspired this post, "Five Steps to Become a Top Sales Performer." As a young green account executive, I was hungry for success. One of my mentors said I was like a puppy dog scratc Read More

Helping you improve your sales skills is my obsession. I created a list of resources for you because your success in sales is important to me.

The following sales blogs and websites are excellent resources for salespeople and sales managers. I have personally read their posts and know Read More

One reason why business (and everyday life) is so challenging is that at any given time, you’re dealing with the unknown. The way we get around this is through observing and measuring- and if possible, changing a few things and re-observing and remeasuring, so that phenomena are no longer unknown, Read More

Did you know that 50% of business expenses are generated "on the go"?

How do your business expenses compare to the national average.. and are you tracking all your expense right? See how businesses spend and track by category in Infographic study. Read More

If you want to build a community of ecstatic customers and achieve your revenue goals with a method you can duplicate, you need a sales process. Read More

“Should sales reps be paid more than CEOs, business owners and executives? My friend, Kenneth Manesse Sr. asked this question in response to Inc.’s article... Read More

You want to close that sale. The customer wants you to throw something in to seal the deal. You have authority to do so. “Sure,” you say, “Do we have a deal?” you ask. “Hold on. Not so fast.” And the sale drags on. Listen to this oldie I was reminded of as you read. Read More

By Richie Bowden

In business, there can be a ‘heroic’ view of the startup business with a perception that it’s all about pursuing the dream, perseverance will win out and whatever you do, don’t get caught up in planning. There is no doubt that there are elements of these traits in a startup, but Read More