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An operating line is a solution for many businesses who have insufficient working capital to handle a long cash conversion cycle. This post talks about the bank's application process. Read More

This title comes from Thomas Corbett’s book “Throughput Accounting.” Corbett quoted this from the godfather of Theory of Constraints (TOC), Dr. Eliyahu M. Goldratt. This is a bold statement but is true. Cost accountants and business managers are not stupid, so how can this be? This blog explores these questions and proposes a solution. Read More

"I believe that its not just about winning, its about how you win and the road you take to achieve success. Putting it in simple terms, high risk = high reward, low risk = low reward." Read More

Selling is hard. Why are large sales so different from smaller ones? There are many reasons according to this evidence based approach. Read More

t’s obvious that having the right contacts is beneficial for personal and/or business promotion. But when you’re out networking how do you know you’re talking to the “right” person? Read More

I was in Vancouver during the last weekend of the 2010 Winter Olympics. I have to say I was really impressed by the city’s organization, appearance, and performance quality. But most of all, I was impressed with how they handled themselves professionally and creatively to overcome shortcomings and criticism of the winter games. Read More

We have all heard the conventional wisdom that “the customer is always right” and “we exist to serve our customers,” but what if you have a customer that is so bad that his association with you damages your business? I say fire him. Read More

Great employees who give superior customer service, have a consistent professional appearance and keen knowledge of your service or product are one of the best investments you can make in your business. Read More

What do you like most about running your own business?  Anita received some standard answers, but this research survey report gives a ton of info you'll want to read if you work with or market to small biz owners. Read More

Anyone contemplating doing business with you will go to Google or another major search engine and research you, your key executives and your company. What they find in the search results will determine whether you have a new client/customer or whether that potential client has been driven away by negative comments and an overall negative perception of you, your company and your executives. Read More