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Like business commitments, the making and keeping of New Year resolutions is a test of character. This is something too little appreciated today. But it shouldn't be if you want your company to be great. Read why. Read More

Paying commission wisely is a big challenge for business owners and managers. Commission can either drive sales performance, or turn your sales team into a bowl of oatmeal. Read More

I enjoy seeing business people with humble confidence work. It's a joy to see how they successfully navigate through their careers. Read More

There are a number of things you can do over in sales and life, but time is not one of the. Improve your allocation of time to the right activities and you will improve your results. Read More

Receiving more Facebook Fan Page invitations than you can handle? Here's a Social Media Fable with a happy ending. And you get to pick the moral! Read More

A highly successful vice president of sales recently shared his frustration with the members of his sales management team. He felt the managers were focused only on results, and he worried that they were not spending any time developing their salespeople. His longer-term view is based on the belief that... Read More

In a perfect world, every employee would understand that what they do is really in some way to serve a customer. That is what organizations with customers are designed to do. Too often, though, little silos and fiefdoms develop. Many of these silos and fiefdoms believe that the responsibility for serving customers and for growth belongs to someone else. It doesn’t. Growth is always easier when al Read More

Last week, I asked the question, “Do we have a leadership problem?“ We received some terrific answers from everyone! As promised, this week, I’m sharing my own thoughts on the subject.

The biggest problem with leadership is... Read More

It is time to stop paying for the sins of our fathers. There are very few salespeople today who behave like salespeople behaved in the past. Today, salespeople are smart, business-savvy professionals who have every bit as much professionalism as someone who works in any other business role, and in some cases far more. Read More

The most effective way to prevent deals from stalling is to schedule an advance on every sales encounter. This is difficult, but it is still much easier than having to reengage the prospect later. Read More