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The importance of giving first and how your willingness to make the first step in international business networking is vital to your success. Read More

Part 12 in a 28 part series on sales effectiveness based on Kilcullen's original 28 Articles for counterinsurgency. Read More

When it comes to customer service, a small investment in care can make a big difference in results for both the customer and the profits of the company. Read More

A couple of weeks ago I wrote an article titled, “Stop Selling Like You're Walking On Egg Shells!” As usual, I received a number of great comments from readers. Among those comments came one in particular that really stood out. It said— Read More

Number 11 in a 28 part series on sales effectiveness, based on Kilcullen's original article on counter-insurgency. The entry covers the need to avoid knee jerk reactions. Read More

A whimsical look at people, their actions, thought lines and, interesting their choices. Their actions and words at times helps to confirm some basics about sales, and at times leaves you looking for reasons as to why they act as they did to begin with. Read More

Do you notice any of these trends? What can be done about them? Read More

This is some very helpful stuff for males who wear pants and sell. Some females may find it helpful, too. Read More

I received this list in my email the other day and busted out laughing with each comment I read. I guess it's funny as long as my manager isn't saying these things about me. I knew immediately that I had to share it with all of my readers! Read More

I loved playing baseball as a kid. I'd take my book about pitching outside with me and pitch for endless hours to my younger brother (probably my earliest experiencing in selling was learning how to "sell" my brother on being catcher to my pitches even after he wanted to quit). Read More