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One of the most important skills for every entrepreneur is timely and effective decision making. In a startup, any decision is better than no decision. One of the primary roles of every founder is to solve problems, make a decision, and manage the decision to results. The best entrepreneurs relish Read More

Creating systems in your business is what will help you create freedom in your life, and having the right tools and resources to make it happen is integral.
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Reading through Microsoft’s 1995 Interface Guidelines is like unearthing a lost relic. The 381-page tome — for designers creating Windows apps — got me thinking about how much has changed, not only with Microsoft but with software overall. The guidelines are ahead of their time.

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Building a Customer Success program from the ground up is tough. Very rarely are you given a blank check and the mandate to spend whatever it takes to improve the customer experience, improve adoption and reduce churn.
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Ah, procrastination, we meet again. For all of my talk on how to improve productivity, to a certain degree I find it impossible to permanently find the answer for how to stop procrastinating.
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Traffic to posts does not always equal conversions, or even subscriptions. Sure, high traffic can indicate a large amount of interest in the given area, or that you’ve stumbled upon a winning headline for a high traffic keyword. But traffic means almost nothing if you’re not getting value from it. Read More

If you want a large team of enterprise developers to collaborate effectively, you need to find a suitable place to host your code. Choosing a repository hosting service might not seem like a big deal. But the repo host you choose can have serious consequences for your developers’ productivity and a Read More

In IT, there is a high cost to an organization with trapped or inaccessible information. IT workers spend a significant amount of time each week dealing with a variety of challenges around poor documentation of this information. The reality is that TIME is MONEY, and that money is being lost direct Read More

Ah, I remember the days well… when everything was a shiny, drop-shadowed gradient, with at least 6 pieces of clip art, and a stock photo of 5 celebratory office workers. We loved pictures of keyboards with nonsensical buttons on them, and 3D-effect stick people holding glossy symbols.
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If you’ve conducted any kind of email marketing campaign, you know how important it is to maintain high ‘click-through rates.’
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