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Simple as it may be, Little’s law is an incredibly powerful tool in the arsenal of almost any team. From performing back-of-the-napkin calculations to showing the performance of a system over time, this formula is one of the key building blocks to running an efficient business.
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Meetings are an indispensable part of any corporate environment. But for some individuals, they are just a waste of time, having to listen to their superiors talk about things that they already know, a pointless undertaking that translates to lost productivity. Now this may be true for some but the Read More

Ever published a post only to be told there's a typo or some other problem? Here's how to edit your blog posts like a pro and make them perfect every time. Read More

Evernote is an app and extension and software and whatever that helps you collect and organize…stuff. Companies are really great at describing what they do these days (ahem), but what Evernote says is that it lets you “capture, organize, and share notes from anywhere. Your best ideas are always wit Read More

Let’s face it, life gets busy sometimes. From work, family obligations, home maintenance, school assignments, shopping, car repairs, and more, it seems like there are a million different things to get done each day. Fortunately, there are several task management apps available in both the Android a Read More

That was the question posed to the room at the recent Ohio Program Evaluator’s Group (OPEG) conference. Each of us turned to our neighbor and started sharing our own tips and tricks for keeping on top of our tasks at work.
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One of the key strengths of top companies is the employees inside them.

Who they hire and how they hire them helps determine employee attainment, employee satisfaction, employee accountability, and employee turnover.
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Co-Authors of The Reputation Book, Guy Arnold & Russell Wood, discuss the importance of receiving and using customer feedback to fully understand customer needs. Read More

Landlines are getting old and they can't always provide you and your customers the service that is needed.
Check out these 10 reasons why small businesses need to use VOIP technology. Read More

It seems like everyone wants to be an entrepreneur and get rich these days. As a business mentor, I sometimes feel besieged by people begging for my view and support of their latest idea. In reality, I like most ideas, but I have to tell them that the real challenge is taking the inspiration from a Read More