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Every entrepreneur I meet in my role as a small business advisor dreams of making the business run like clockwork, even without them. You are all frustrated when that never happens, even after years of 16-hour days, repeated efforts to hire the right people, and multiple campaigns to delegate more Read More

Bitcoin, Cryptocurrencies, Blockchain.

Together, these various buzzwords form a distributed ledger of hype!

The potential for a new decentralized world has led investors, writers, bankers, entrepreneurs and more to herald various versions and aspects of this new technology as representing the Read More

Could I claim the “title,” author(ity) on black tea, as I have sold a couple of copies of my first book on tea (Tea Book Sketches – Ideas And Notions About The Second Most Popular Beverage In The World)? ;) Here is a snapshot of the “ranking” situation:… Read More

It’s in every marketer’s and business owner’s best interest to learn how to effectively manage customer expectations. Here's a great look at 13 ways that you can better manage your customers’ expectations, create loyal brand followers, and grow your business faster than ever.



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I never realized just how important it was to connect content with business goals until I had a particular conversation with a client.

The client, excited to get started on blog content together, had a running list of topics for me to cover.

But then something strange happened. Read More

Do you want to monitor the web for mentions of your name? Or perhaps your business? Or maybe even your competitor? Google Alerts can do this. Read More

Data without reporting is just data. Without reports to capture and convey what the data tells you, you're not getting the value the data has to offer. Too often, however, reports fall flat. Read More

The long awaited business model for Anchor.fm is finally here. Listener Support is the new option that can be turned on inside your Anchor dashboard if you are a U.S. based podcaster. In this post I share my thoughts on taking donations through Anchor’s Listener Support and I even share a demo of h Read More

If you’re answering your own calls yourself instead of delegating to a receptionist or an answering service, you could actively be harming your business in six very significant ways. Read More

According to the entrepreneurs I advise, the biggest challenge they typically face in starting a new business is funding. It consistently takes a huge amount of time and effort to find an investor you can trust, and that constrains your efforts in developing the solution you envision. People always Read More