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With the right questions, you can transform your website surveys from a static data collection tool into a gold mine of actionable customer insights that can be used to find new growth opportunities, increase revenue, improve website conversions and reduce churn. Read More

Have you ever searched for an attachment in an email, and spent more time than you would like to admit looking for it? Dittach has created a Chrome extension for finding and managing the attachments in Gmail that is as easy as a Google search. Read More

Despite competition from other platforms and services, WordPress continues to dominate when it comes to the number of websites it powers. According to a study by W3Techs, WordPress is now used on 30% of sites on the web. As a result, there may be big benefits to using WordPress for your small busin Read More

Security of your business and IT systems should be a top priority for any business owners. Use these simple tactics to ensure you are well protected. Read More

In a Webmaster Hangout, Google’s John Mueller made comments discouraging the use of Google Search Console’s URL Submit Tool. He also revealed interesting facts about how Google indexes websites. He suggests various ways to make sure that new content is properly crawled and indexed fast. Read More

I love editing. It is, by far, my most favorite part of writing.

I love editing my own work, other people’s work, bad copy on my dentist’s website … Give me a rough draft with poor sentence structure and I’ll entertain myself for hours. Read More

Developing relationships is a huge part of nurturing a successful business. In the past, interacting with people in-store was the big money spinner because bricks and mortar made money. Now, we are in the age of digital automation as the internet takes over.

Considering customer service has nev Read More

Social Media Marketing is the lifeblood of any online business or brand. It is immensely difficult for a business to imagine their online success without having an effective social media marketing strategy in hand. Various studies have also cemented this fact that social media Marketing is one of t Read More

Here are a few tips that will assist in improving your customer service with both – existing and new consumers.
#customerservice #happycustomers #business #entrepreneurship Read More

I’m sure you’ve all heard this quote from the crazy-haired physicist, “Insanity is doing the same thing over and over again and expecting a different result.” Well… what do you think Einstein would say about your customer retention strategy?
I’m sure if he were here to consult businesses today, he Read More