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The machines are taking over the world...the customer service world that is! See how businesses are using chatbots to revolutionize the concept of on-demand customer service.
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Are you doing enough to tap into your local community to gain new customers and grow the business? If you're looking to gain an edge, consider one of these cost-effective strategies to build your brand. Read More

Business owners often make decisions based on instinct and informally-gathered data, but columnist Chris Marentis suggests they could take it a step further by understanding buyer psychology.

This field of study is called neuromarketing, and several strides are being made in this space at this t Read More

We all want more time to finish our work, handle uninteresting tasks and check off items from our ever expanding to-dos. The problem is the day is no longer, and our responsibility is ever growing. Read More

Many businesses are born because entrepreneurs have a strong sense of purpose – there's a problem to solve or a passion they can offer the world. As a business grows, it's infused with an electric sense of possibility from new people and ideas. But it's often during these times of growth that entre Read More

Social media for your personal use is simple but when it comes to a blog or brand it is a science. Here is a quick fire list to boost your outreach. Read More

With the explosion of bring your own device (BYOD), business decision makers and IT managers have shifted their focus and dollars to find approaches that best support a mobile workforce. Read More

There are lots of ways to drive quality traffic to your website in 2015. Although the amount of channels has clearly increased in the last few years, your best bet in driving traffic is still organic search. Read More

Most welcome emails are typically sent right after new subscribers opt-in. Welcome emails are used by 81% of B2C marketers and 87% of retailers. While welcome emails are not only a sign of goodwill to new subscribers, they can also have a positive effect on business revenue as well. Welcome emails Read More

Content curation and content marketing are hot terms today. This list of 50+ tools is meant to help you find, sift and organize, then share – what’s relevant to your readers and audience. Read More