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Teams are like families in the very literal sense that you’re thrown together with a bunch of random people you may or may not have anything in common with, may or may not even like, forced to interact on a daily basis, and expected to – somehow – make that all work. Read More

Reengineering your business process mapping and documentation? Here are 5 basic process mapping mistakes you’ll want to avoid to keep your re-launch afloat.
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Is your business agile for shifting industry trends? One way to stay flexible is becoming an early adopter of social media alternatives.

As a business, you want to be agile enough to adjust to changing trends. One way to stay flexible is becoming an early adopter of social media alternatives.
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We’ve all heard the plaintive cry of the frustrated shopper stuck in customer service purgatory: “I just want to talk to a real human!” It’s a relatable sentiment, but one you can expect to hear less and less of in the years ahead. AI-powered automation is becoming increasingly sophisticated and he Read More