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Here's a summary of social media tips I have posted on Twitter over the past week. They're usually inspired by conversations, client questions or things I have Read More

As the still-feeble U.S. economy stumbles to its feet, some entrepreneurs are applying lessons from the economic crisis to new websites that provide financial information and data. Read More

Tips and tricks to help you get better service from your next call to technical support. You might even get your problem solved. These are the trade secrets of how we pros get right to the point when we are trying to resolve an issue on the clock for a client. Read More

The 10 ways to run a risky business by Cyndee Sugra. She started her digital design and marketing firm, Studio 7 Media (studio7media.com), in the middle of the dotcom crash. Last year, her Los Angeles-based company hit sales of $8 million. Read More

One of the best things about marketing is that you can gain ideas from a variety of areas and the festive season is one of them. After a hectic year for many of you this is the last week before taking a well deserved break.

Here are 5 simple marketing lessons from the festive season you can apply to your business in 2010.
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When you are just too busy and need that last minute advice on gifts, Harmony Thiessen has the best 10 staff gifts making the grade for Christmas in 2009. But hurry! Time is of the essence. Read More

The number one activity online is email even with the growth of broadband internet and new Net tools such as podcasting. A Gallup poll found over 67% of Internet users send and receive email regularly and email outranks other online activities including shopping, downloading music, or reading blogs. Read More

Customer support teams are perhaps the most misunderstood, and underappreciated teams in the business world. In many businesses the customer support staff talks to the customers more than every other team combined. They play a critical role in ensuring customers are satisfied. Satisfied customers are repeat customers. Everybody knows that a large percentage of business comes from repeat customers Read More

Savvy small business owners take a proactive approach to seizing all the business tax deductions they're legally entitled to under current tax law. Don’t add to your tax bill by overlooking crucial write-offs.
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Small business office management: Tips for running your small business office! Management tips to keep your office running smoothly! Read More