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Every office has one (or two, or more!). You know the types. Those toxic coworkers who only look out for Number One, no matter what the cost to their coworkers or the company that employs them. Read More

Does the small business you operate constitute a business or a hobby? It could make a difference when it comes to taxes according to the IRS. If you want to figure out whether that thing you're doing in your spare time is a business and entitled to business deductions, the Internal Revenue Service has created this guide to help you figure it all out. Read More

A highly successful vice president of sales recently shared his frustration with the members of his sales management team. He felt the managers were focused only on results, and he worried that they were not spending any time developing their salespeople. His longer-term view is based on the belief that... Read More

New research suggests that the mere presence of online ads has an influence on the products and services we buy, and that businesses that advertise online are probably getting a better bang for their advertising buck on the Web than in other media, like television, radio or print. Read More

In this article, 30 entrepreneurs and small business owners with different backgrounds and experience has agreed to share with you their New Year resolutions, aspirations and plans for 2010. As an entrepreneur reading this, this will provide you with not only business tips, but also perspectives from different industries heading into 2010. Read More

Social media monitoring is increasingly important for public relations departments and agencies. The social Web is often the battlefield of modern PR. These social networks of companies, customers, and employees are naturally flowing important stories. That makes it all the more critical that PR professionals are monitoring these new media channels.

One of the most important is Twitter. Read More

Here are 54 PR tips, that TPEs have shared. Pick the ones best suited for you and get some front page PR. Read More

What makes a blogger successful? What are the common traits of highly effective bloggers? If you’ve even remotely tried to launch your own blog, that question surely popped into your head at some point. And I bet it was rather sooner than later. Read More

Too many people look at customer service as a cost center, when it really should be a profit center. I recently read B-A-M!: Delivering Customer Service in a Self-Service World and it’s an important refresher and reminder of the importance of great customer service. Customer support is something I’ve obsessed over for many years. Here are 9 important reminders + revelations from B-A-M. Read More

You made a resolution to be better this year. You can keep that commitment. Here are the people I am following into 2010:
Elizabeth Marshall @lizmarshall If you are author, want to be an author or like learn from authors, you need to tune Liz in. I just starting working with Liz and I saw immediate financial [...] Read More