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Sometime a bit of truth injected into a conversation with a prospect can dramatically change the direction of the conversation. At times even in your favour. Usually you have little to lose. Read More

But isn't it also very 2009? Read More

As a sales leader you must focus on what you can control in times of crisis Read More

This is part part 4 of the 19 Guerrilla Social Media Marketing Secrets inspired by Jay Levinson and adapted by Shane Gibson (me). Here's today's 3 Guerrilla Social Media Marketing Tips: 9. Amazement — “Tell stories because stories are not boring.” — People love stories, that's why they follow you on Twitter, they are following the story of y Read More

There is nothing more annoying than putting effort in a prospect to then end up following up with no effect, but procrastinating and delaying is detrimental to both the seller and the buyer as it wastes time. You may not notice it but you are expending energy that could be saved quite easily. Read More

The difference between good selling and bad selling in some ways comes down to your objectives and how well they are aligned with those of the client. Read More

Cold calling is described in heroic terms: beating a path to the prized customer; crossing the many obstacles and walls of protection to find the elusive buyer; wrangling and competing against the many other sales people pursuing the same prize. After breathless battle and hard work the sales person... Read More

Today's focus is on listening. A big part of being good at all the steps in the sales process has to do with listening and being totally present. I have put together (in PDF format) a brief self-assessment on listening for you to complete. A big part of being a successful communicator is self-awareness. Take time during and after this assessment Read More

Want to help end the recession? Jerry Kennedy suggests a shift in your perspective and a change in the way you process the information coming at you from all around. Read More

Leading is something you do from the front, not from locked away in a hotel with a new plan. Read More