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Have you ever really thought about giving your business a wellness checkup? It is a common practice by most of us to spend time and money investing in our own personal health. Read More

The author of the popular "how to deal with difficult customers" article lays out how to handle a customer who crosses the line into abusive and profane behavior. It's happened to all of us... Read More

When you're selling it's easy to think that YOU need to be the focal point for your prospect or client. But as Dave Kahle points out, the more comfortable these people are with your team makes them more likely to do business. Read More

David Hauser, Co-founder and Chief Technology Officer of Grasshopper, joins hosts Anita Campbell and Brent Leary to share some insider perspective and personal insight into Grasshopper's recent successful re-branding marketing campaign in which the stars of the act proved to be (yep, you guessed it) edible chocolate covered grasshoppers. Read More

Don't have time to coach your sales people? Managers who are not coaching their people will not achieve the highest levels of performance---both with their team and for their organization. One of the most important aspects of the sales manager's job is to develop their people. Read More

Ever say something during a meeting you wish you hadn't? An interesting post on creating, and more importantly - instituting a set of ethical standards to do your job better and make your life easier. Read More

Is this a dream or science fiction? Can someone actually read a book in 30 minutes? First, let's ask where the idea of speed reading originated. Read More

If you want to get more readers you need to create killer headlines. Here is a downloadable PDF that contains 102 fill-in-the-blanks, tried and tested headline formulas. Read More

Image a highly visible executive at a large private firm announcing she will stop using irony and parody in her blog posts. Her intention was to use wit to further her point although some readers misunderstood her humor. As a gesture to her readers she writes that going forward she will focus her tone on clarity of message with the goal of forging Read More

It happens to everyone - losing the positive attitude to be effective at our job. But this is a serious problem for salespeople. This post discusses the science behind optimism and pessimism and what you can do to control your outlook. Read More