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Change is unavoidable and if not managed properly, can be disastrous. Use these top 9 change management plan templates to prepare and control business change. Read More

While more and more teams are shifting to remote work, understanding the needs of your offsite team and effectively connecting with them can be more difficult. Remote teams need robust remote tools – software to facilitate collaboration and communication across time zones, manage processes, and tig Read More

Access 8 free ITIL checklist templates including problem and incident management to enhance the efficiency of IT services in your organization! Read More

One thing you can count on from your remote team: increased productivity. A study in the Harvard Business Review revealed that remote employees completed nearly an extra day’s worth of work every week compared to their in-office colleagues. This increase in productivity could be attributed to a mul Read More

A modern customer service strategy can't be inward-looking. You need to take an omnichannel approach and integrate your support with your marketing to drive customer success! Read More

Most of the advisors have shared with me the same frustrations and concerns — many of which are related to virtual client acquisition. Read More

Need to improve but don't know where to start? A quick scan of your Process Street checklist dashboard allows you to fix problems, track progress, and make decisions that will boost performance. Read More

We surveyed our SnackNation HR members to find out which of these modern HR tools/software will help you become a people management powerhouse. Read More

One of the difficulties I faced over the past few years was transitioning to new roles and responsibilities at work.

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This post has everything you will ever need to know about SOPs, from how to write great SOPs to improving & optimizing with software. Read More