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There are more readers like me than ones who are not. I know. I’ve talked to them. I’ve been talking to them about why they don’t comment. It seems that we have the same secret reasons for not leavin Read More

Sadly, customer engagement is being ignored in so much of business-to-consumer selling that in many respects we have nowhere to go but up. In many sectors of B2C selling (not to mention marketing and Read More

There are many, MANY reasons to leave the 9-to-5 "Rat-Race" behind to become a freelancer. No more obnoxious bosses. No more superiors stealing your ideas and taking the credit. No more traffic jams. Read More

Here are 30 online tools that can help make blogging easier, more efficient and enjoyable. Some you may already have heard of, others might new to you, so make sure to check them out. Read More

Everyone knows that the top 20% of salespeople generate 80% of the results. This is a surefire plan to not be bothered with the pressure of getting results or having to carry the bottom 80%. Here’s h Read More

Editor and tech evangelist Ramon Ray gives this great roundup with additional links to more details on some interesting tech of potential use to your small business. Click through to the article and Read More

Everybody talks about how important listening is in sales, but the real measure is how well one understands. Most sales people practice selective listening, which does not always lead to really "hearing" and understanding the buyer and they buyer's objectives. Read More

A business reputation can take years to build. It demands nurturing, cultivation and care. One businessman showed me how all of that work can go straight down the toilet in minutes flat. It's a story of the sweet sounds of the late, great Marvin Gaye, engine trouble, a tow truck and the "nightmare" car scenario. Read More

When a website is being attacked by a hacker, one attack approach is to cause the website to fail in some manner. The thinking behind this approach is to use the error message to gain 'inside' information about the website. With this information, the attacker is planning to better organise their attacks on the website. Read More

Today's most powerful transformation is underway: more successful small and mid-sized businesses are embracing "strategic HR" to drive higher performance, productivity and profits. But you probably know it hasn't always been this way… Read More